To ensure programs can be carried out as scheduled with quality, VTech will assign a dedicated project team with members from various functional areas to manage the progress of each program. This project team will be led by a Program Manager.
Members of the dedicated project team will possess expertise in Customer Service, Engineering, Material, Testing and Quality. One of the major responsibilities of the project team is to align the unique requirements of customers with VTech standard systems and generate customized solutions that exceed the customers’ expectations. Reporting to the head of the operation, the program manager will be the key focus point of communications with the customer.